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Frequently Asked Questions

Is it safe to make money transfers with PTN?

How can I receive a payment sent to my name from abroad?

How can I send money abroad?

I am under 18, can I receive payments?

What are the limits for international money transfer transaction amounts?

Will I have to pay a fee when receiving money sent to my name from abroad?

When will the money I send abroad reach the recipient?

Who are the PTN points?

Can corrections be made in international money transfer transactions?

How can I find PTN points?

Can I cancel an international money transfer transaction?

Can I send money through PTN to someone who doesn't have an account at any bank?

Are there PTN branches open on weekends and public holidays?

How can I send a domestic money transfer?

How can I receive money sent to my name within the country?

Can I make domestic money transfer transactions every day?

What is the transaction amount limit for domestic money transfers?

How long after sending the money will it reach the recipient?

Can I cancel a domestic money transfer transaction?