Frequently Asked Questions
Is it safe to make money transfers with PTN?
How can I receive a payment sent to my name from abroad?
How can I send money abroad?
I am under 18, can I receive payments?
What are the limits for international money transfer transaction amounts?
Will I have to pay a fee when receiving money sent to my name from abroad?
When will the money I send abroad reach the recipient?
Who are the PTN points?
Can corrections be made in international money transfer transactions?
How can I find PTN points?
Can I cancel an international money transfer transaction?
Can I send money through PTN to someone who doesn't have an account at any bank?
Are there PTN branches open on weekends and public holidays?
How can I send a domestic money transfer?
How can I receive money sent to my name within the country?
Can I make domestic money transfer transactions every day?
What is the transaction amount limit for domestic money transfers?
How long after sending the money will it reach the recipient?
Can I cancel a domestic money transfer transaction?